It has been confirmed that Alan Ray Bridal in Dublin, Ohio has closed it’s doors – very suddenly and VERY quietly. Unfortunately, this leaves many brides, bridesmaids and moms in a bad situation with a lot of money down the drain.
So, what if you are one of Alan Ray’s brides or maids who have ordered a gown but haven’t gotten it yet? There are a few paths of recourse that I would suggest:
*If you paid by credit card, call your credit card company and try to get the changes reversed. Sadly, this likely wouldn’t be the first time that they have dealt with this situation and so they should be able to help
*Call the designer of your gown and see if the order was even placed – sometimes in closing situations, money is taken from the customer but no orders are actually placed due to cash flow. Basically, it is a case of robbing Peter to pay Paul and they are using your money to pay outstanding bills counting on another bride’s future order to pay for yours. This is actually common and often SOP but if a company is in trouble with their suppliers, the situation can easily get out of control. In this case, I have heard a lot of rumors of some orders that were placed with certain designers and not placed with others.
If the order has not been placed, you are likely out of luck with the designer and hopefully they can point you in the direction of a sample gown or someplace you can place a rush order (depending on how far from your wedding we’re talking).
If the order WAS placed, see if the designer is willing to deliver the dress to another shop who carries the same line.
*If you can’t get ahold of the designer, research other shops that carry the line – everyone in Columbus now knows what is going on and are going to be wiling to help out as much as they can. For instance, the girls at La Jeune Mariee have offered to assist with the bridesmaids lines they had in common with Alan Ray including Watters and Dessy Group.
More than anything, please don’t panic – you will have a dress, no one is going to let you go down the aisle in sweat pants and an old t-shirt – I promise! If Emilie Duncan Event Planning can help you with anything, please feel free to let us know and good luck!